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PostPosted: Tue Aug 08, 2017 4:22 am 
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At least for me as a user, what I do is select credit card and later I see a checkbox asking if I want to use my existing balance. If your balance is bigger than price, there will be no credit card charge

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PostPosted: Tue Aug 08, 2017 4:31 am 
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That doesn't seem to work for me. I added a credit card and was at the confirm page and there was not an option to use my reward money. My reward money is at $5.05 so I have enough.


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PostPosted: Tue Aug 08, 2017 5:08 am 
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Maybe this helps?
https://support.google.com/googleplay/topic/3421691?hl=en&ref_topic=3364264


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PostPosted: Tue Aug 08, 2017 8:40 am 
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Maybe you have more than one account on the device, and you try to pay with one while the balance is on another.

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PostPosted: Fri Aug 11, 2017 1:25 am 
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You said you're from Philippines right? I think your network provider's payment method is available there. Try it, but the price varies because of additional but minimal charge. Just load your sim card with around ₱180.00 to make sure you can buy the game.


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PostPosted: Fri Aug 18, 2017 11:17 pm 
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No I'm from America, the OP is from the Philippines. I think I know why I can't use my credits. You're right, I do have multiple google accounts. When I play the game, I am under the account that has my credits attached to it, but when I go to pay, it brings me to another google account I have and I can't figure out how to switch it. Any ideas?


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PostPosted: Sat Aug 19, 2017 1:29 am 
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Conan The Barbarian wrote:
No I'm from America, the OP is from the Philippines. I think I know why I can't use my credits. You're right, I do have multiple google accounts. When I play the game, I am under the account that has my credits attached to it, but when I go to pay, it brings me to another google account I have and I can't figure out how to switch it. Any ideas?


Save yourself some trouble and remove the other account, then after purchasing and seeing the license active just add it again.

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PostPosted: Sat Aug 19, 2017 2:56 am 
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That worked. I'm in! Thanks!


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